| Frequently
Asked Questions |
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| ORDERING |
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| How
do I place an order? |
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| You
can place an online order at Glotrax.com any time,
365/24/7. In order to view pricing you must first
register/log in. Once logged in, you may browse
or search the online catalog and proceed to add
items to your PO by entering the quantity desired
and clicking the buy button. When you are ready
to complete your order, click "Checkout".
If it is a first-time purchase, you will then be
asked to provide us with both shipping and payment
details. To simplify subsequent orders, your shipping
information will be remembered the next time you
visit, however, for security reasons we do not store
credit card numbers in our system. |
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PAYMENT
What
forms of payment do you accept?
We
accept Visa. Additionally established accounts
can purchase according to terms that have been
previously arranged though our credit department.
To apply for an account click
here.
SECURITY
Is
it safe to enter my credit card number on your
site?
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| We
use SSL or "Secure Sockets Layer", an
industry standard security protocol to encrypt your
credit card number and other sensitive information.
When you click on "Checkout", you will
connect to our secure server. All information transmitted
via our secure server is converted to a special
code designed to prevent someone other than us from
viewing your private information. Depending on your
browser, you will see either the symbol of an unbroken
key or closed lock on the bottom of your browser
window when you are on a secure server.
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Click
on Seal to verify our
Secure Server Certificate |
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PRIVACY
Will
my information be sold or shared with other companies?
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We
do not sell, share or rent customer lists or ANY
personal information collected during your visit
to our site. Any and all information of a personal
nature concerning our customers always remains
confidential and is collected only with your prior
knowledge and consent.
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| COOKIES |
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Are
cookies required for this site?
Cookies
must be enabled on your browser to take full advantage
of the dynamic aspects of this website, for example
to keep track of the items in your "shopping
cart". Cookies on this website are temporary
and are only required for the duration of your
visit. Cookies are erased once an order has been
completed or by manually signing out.
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Site Developed by
Emerald City Media
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